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Governance

Ground Zero: Crisis Communications Under Pressure

  • 15 minutes
  • Intermediate
Ground Zero: Crisis Communications Under Pressure
What you'll learn

Participants will understand how first-hour media responses shape public narratives and influence long-term reputation. The course also explores the tension between legal risk management and reputational risk, helping participants strike the right balance. Finally, they will learn how to craft effective CEO recovery statements that help rebuild trust after a breach+.

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    • Course outline

    2 modules • 15 minutes

    1. Scenario
    2. Assessment questions
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    This course was last updated 19 May 2026

    Credits

    Karen YapFounder of Kyrah & Song Advisory
    Course Designer
     

    Organisation

    Kyrah Song Advisory
    Kyrah Song Advisory An integrated communications agency

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